1. General Terms
1.1. Acceptance of Terms
By using 1KSells, you agree to these terms, our privacy policy, and any additional guidelines published on our website.
1.2. Eligibility
You must be at least 18 years old or have parental/guardian consent to use our services.
1.3. Account Responsibility
You are responsible for maintaining the confidentiality of your account credentials. All orders and actions on your account are your responsibility.
2. Product Information
2.1. Descriptions
We make every effort to accurately display product images, descriptions, and pricing. Variations may occur due to manufacturer updates, website errors, or differences in screen display.
2.2. Pricing
All prices are listed in USD and are subject to change without notice. We are not responsible for typographical errors in pricing.
2.3. Availability
Products are subject to availability. In the event an item is unavailable after purchase, we will notify you promptly and offer alternatives or a refund.
3. Orders and Payment
3.1. Order Acceptance
All orders are subject to acceptance by 1KSells. We reserve the right to refuse or cancel any order for reasons including product availability, errors, or suspected fraudulent activity.
3.2. Payment
We accept major credit cards, debit cards, and secure payment services. Payment is required at the time of purchase.
4. Shipping & Delivery
Shipping times depend on the product and destination.
We are not responsible for delays caused by carriers, customs, or unforeseen events.
You are responsible for providing accurate shipping information.
5. Refund and Return Policy
At 1KSells, we want you to be satisfied with your purchase. Please read our refund and return policy carefully:
5.1 Eligibility for Returns
Products must be returned within 30 days of delivery.
Items must be in original condition and packaging.
Non-returnable items: downloadable books, personalized items, gift cards.
5.2 Return Process
Contact us at support@1ksells.com to request a return.
Provide your order number and reason for return.
We will provide a return authorization and instructions.
5.3 Refunds
Refunds are processed to the original payment method within 7–10 business days after we receive the returned item.
Shipping fees are non-refundable.
In the case of damaged or defective items, we will cover return shipping costs.
5.4 Exchanges
Exchanges for the same item are handled as a return + new order.
Contact us to arrange exchanges.
5.5 Late or Missing Refunds
If you haven’t received a refund after 10 business days, check your bank account or contact your payment provider.